Have you ever had a person come to you in tears? What can you do instead of sitting awkwardly?
Interacting with someone unhappy or suffering may be difficult; you want to be there for them, express your empathy, and build your friendship, but you don't know how to behave or say anything.
Many of us end up sitting awkwardly, giving uncomfortable back pats.
Maybe your wife had a bad day at work and collapsed as she walked through the door.
Or maybe your mother is crying while remembering your late father.
Or maybe your friend broke down because his partner divorced him.
Often you struggle with this situation.
Start with honoring their emotions.
"Honour" their emotions.
Not knowing what to say while comforting a suffering person is challenging.
The most soothing thing in the world isn't an uplifting common saying, like, everything will be okay.
People desire a listening ear and compassion and empathy while they're struggling.
To soothe someone, express what you honor.
Say, "I realize you're struggling" or "I'm sorry you're suffering."
Saying it back on your terms shows you heard them.
If your crying wife says:
"My supervisor said he'll terminate me if I make one more mistake."
You'd idea reply to honoring her situation should start like, "You seem sad because you fear losing your job. Yes?"
Assure them that their emotions make sense.
Not only should you admit that you understand the person's sentiments, but also that you can understand them.
Feeling like you're approaching something from nowhere isn't very good.
Remember that, although comparable discussing experiences demonstrate empathy, you must be cautious not to shift the attention of the discussion to yourself.
Instead, relate briefly how you've gone through something similar, and then shift the attention back to the other person by asking questions and obtaining additional information.
However, even if you haven't had the same experience, you may express sympathy by saying, "That's never happened to me, but I can understand why you're feeling that way."
Never jump into problem-solving mode.
Show the individual that you understand their sentiments and help them to comprehend them better.
Sometimes individuals typically want to express their emotions.
So, instead of jumping into problem-solving mode right away, listen.
Consider your duty to be getting the other person to speak, not talking so they can work out their emotions on their own; they may not even be able to describe why they're feeling sad until you get it out of them.
It would be best to encourage them to open up and tell them you understand why they're upset. You should say, "Please help me better understand how you feel."
Don't diminish their pain or try to cheer them up.
When someone is crying, it's natural to want to make them cheer up or tell them it's "no big thing."
Nope, it doesn't help.
Even if you think something is not so serious happened with them, walk through their experience.
Mind your physical gesture
Sometimes people don't want to speak or want you to.
You may struggle to understand how much physical gestures to provide while comforting someone.
Your physical gesture should reflect what you usually provide.
If you've never hugged the person you're consoling, just touch their shoulder.
Yet, embrace someone you routinely hug.
To gauge the correct physical gesture required, let the other person lead.
You should respond if they lean into your arm draped over their shoulder.
Express your support and enthusiasm.
Tell the individual that you understand what they're going through, that you're sorry they're going through it, and that your shoulder is always there to stand on.
Becoming empathetic about the situation and resisting the urge to jump into problem-solving behavior is key to your trading success.
It prevents you from reacting and developing a mindset of reflecting upon the trading result.